Frequently Asked Questions (FAQs)

1. What is rightgive?

rightgive is a platform that allows individuals and organizations to create fundraising campaigns and receive donations from supporters.

2. How do I create a campaign?

To create a campaign, sign up for an account, click on "Create Campaign," fill in the required details, upload a hero image, and submit your campaign for approval.

3. Are there any fees for using the platform?

We may charge a small fee to cover transaction and platform maintenance costs. Fees will be disclosed before any transactions are processed.

4. How can I donate to a campaign?

Simply browse available campaigns, select the one you want to support, and follow the on-screen instructions to complete your donation using a supported payment method.

5. Is my donation refundable?

Donations are generally non-refundable. However, if you encounter an issue, please contact our support team for assistance.

6. How do I know my donation is secure?

We use industry-standard encryption and partner with trusted payment processors to ensure all transactions are secure.

7. Can I edit my campaign after publishing?

Yes, you can edit your campaign details; however, certain changes may require re-approval by our team.

8. What happens if my campaign doesn’t reach its goal?

Funds raised are still disbursed to the campaign owner regardless of whether the goal is met. However, it is encouraged to update donors on how the funds will be used.

9. How can I contact support?

You can reach our support team by emailing us at support@rightgive.com or through the "Help" section in the app.

10. Is my personal information protected?

Yes, we take data privacy seriously and follow strict security measures to protect user information. Please refer to our Privacy Policy for more details.